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Old 01-06-2005, 10:16 PM   #1 (permalink)
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Angry stop: c000021a [fatal system error]

Hi there, is there any technician in the house that could help me? please i'm desperate, i can´t do nothing, when i´m rendering my pc shuts down and i get this message:

stop: c000021a [fatal system error]
the windows subsystem process terminated unespectedly with a status of 0x
c0000005 (0x77e60fff 0x0069 e1do).
the system has been shut down.

i installed the sp2 a few days ago and i thought that it could be that, i uninstalled but my pc continues giving me this shit.

Thanks beforehand
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Old 01-07-2005, 09:14 PM   #2 (permalink)
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Had the same problem after installing sp2, wasn't able to render movies, images were fine but to save in .avi / .mov format was impossible without a crash ...

returned to sp1 solved the problem for me ...
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Old 01-08-2005, 12:52 AM   #3 (permalink)
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Thanks for replying 3DL.

Did you get the stop: "c000021a [fatal system error]" message? and what version of max do you have? i´m working with max6

Thanks.
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Old 01-08-2005, 04:33 PM   #4 (permalink)
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Using max6 ....

Max was simply crashing ( no message, no freeze ) max was just shutting himslef down for no reason :'(
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Old 01-09-2005, 05:59 AM   #5 (permalink)
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I wish that max were just crashing, but in this case my pc shuts down, :cry: i'm going to reinstall the os, i need to be sure that is not a hardware failure :(

Thank you anyway.
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Old 01-13-2005, 05:17 PM   #6 (permalink)
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how much memory are you using? It reminds me of an error I got when I was only using 512Mb.

Knowing what you make, you probably already know that Max needs a lot.
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Old 01-13-2005, 07:06 PM   #7 (permalink)
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Well i have 512mb of ram now, but i don´t think is that, i was rendering a 750,000 polygon model using GI in brazil without any problem and this happened even with a very simple scene, i think i had a virus or a worm but i´m not really sure. :confused:

i finished the formatting last night, i´ll see what happens tonight when i get home,

Wish me good luck :D
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Old 01-18-2005, 10:18 PM   #8 (permalink)
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Hello Skin!
Long time no talk...Maybe if you can try to do a system restore before u redo your system...
Let me know.
Thierry :susel:
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Old 01-19-2005, 06:49 PM   #9 (permalink)
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System restore sucks! System restore doesn't a restore a s**t.
It exists just to eat disk space. Nothing else.
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Old 01-19-2005, 08:15 PM   #10 (permalink)
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Hey thierry whats up man, i did a system restore but it didn´t worked, just like shadow said, System restore doesn't a restore a s**t, i already formated the HD and everything seems to work fine so far, but thanks anyway.

Cheers.
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Old 01-20-2005, 04:37 PM   #11 (permalink)
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Hello Skin!
I understand that system restore is not the best tool in windows to fixe your problem(s) .But before reformating everything there are another couple of options you can use .
This one works for me:Go to explore >c:>properties>tools>error-checking.It takes some times after a restart.
Most of the times this option helps me quite a lot,I you have ever tryed it already please let me know what you think.
Thierry. :susel:
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Old 01-22-2005, 04:35 AM   #12 (permalink)
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Hey there thierry!

I didn't know about this feature before, it is very useful, maybe i could have found the problem with it before formatting, but it's good to know it, i'll use it in the future.

Thanks a lot bro. :thumbsup:
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