New member & Happy New Year

[naz]

I'm running in a problem with 3Ds Max v 9, every time when I'm in the middle of work it closes suddenly and give my the following massage


" An error has occurred and the application will now close. Do you want to attempt to save a copy of the current scene? "


What do you guys think the problem come from?? Here is my computer details :


COMPUTER
TOSHIBA Qosmio Engine
Processor Intel(R) Pentium (R) 1.7 GHz
RAM 512
60 gaga

Monitor
15.4 inch Wide XGA TFT display
Qosmio Engine
Display adapters NIVADA 7.8.2

SYSTEM:
MS Windows XP professional 2002 service Pake2


Appreciate your assistance

Naz

[Abelahk]

Hi!
You didn't tell us about your "Video Card", how much "MB" it can use.
and, did it use the maximum of it's Memory?
if not yet, try to set it up with the full MB.
(if yes = try to re-intall your windows)
(if does not work : try next)
---------------------------------------
Maybe your problem is due to the windows system that you're using,
did you try to use XP Service Pack 3?
* Nota : As you are using a newer version of 3D Max (ver.9), normally it need the newest version too of Windows (look at your Windows Version = 2002 (it is old) it's age = 5 years *
(if does not work : try next)
---------------------------------------
A Question :
How much time did it need to show the error message?
---------------------------------------
- Another thing :
Does you computer work well, under other programs?
and isn't slow manytimes when using other softwares?
(if yes = try to re-intall your windows)
(if no = try next)
--------------------------------------
Did you survey your programs installed?
sometimes, when you install some softwares others begin to show errors messages (and all that under windows).
So you'd better to count the other running programs, while you use 3D MAX.
and if the problem persist, try to close them if you don't need them at the time when you use 3D Max.
Also, be sure that your computer doesn't contain some VIRUS
Normally, you're using an ANTI-VIRUS? (try to update it)
--------------------------------------
Finished!

and sorry for the long text!

[naz]

Thanks a lot Abelahk,

I'm new to the Max and I'll look for all you mintioned step by step.

Thanks

Naz

[yanyan09]

that is lack of memory